If your Toshiba Laptop audio is nor working correctly, please try the following steps...
Check your sound settings
Make sure the sound and microphone are
Install all windows updates
If you are unsure how to check for windows updates - click here
Make sure you check online for updates
Update your sound drive (X20)
Download and install the latest auido driver for your machine from the Dynabook 9Toshiba) website
Click on Audio and choose the latest Realtek Audio Driver
Sound still not working
There may be a hardware issue.
In the meantime -
For your microphone - plug a pair of earbuds into the headphone socket - this may be enough to get you going.
Arranging a Repair
In some cases this can be done via school (not during lockdown) and only if the laptop is under warranty
Please note: Pinehurst School do not repair equipment
If your laptop is still under warranty, this may be repairable: Check your warranty here