Getting and Requesting Help

Requesting Help from ICT Services
Students and staff are able to email our helpdesk at or when on site, visit us in Junior College. We do not repair equipment but...
Thu, 4 Feb, 2021 at 4:27 PM
ICT Help on Schoolbox
Students and logged in users are able to access the ICT Help area on Schoolbox. This contains information most relevant to the use of student devices at Pin...
Tue, 31 Mar, 2020 at 7:26 AM
HP Laptop Issue Troubleshooting
A number of students have HP computers – typical models include 430 and Elitebook x360 and ProBook x360 models purchased from Lexel or Cyclone. Please note...
Wed, 27 Oct, 2021 at 12:23 PM
Toshiba Laptop Sound Issues
If your Toshiba Laptop audio is nor working correctly, please try the following steps... Check your sound settings Make sure the sound and microphone a...
Mon, 30 Mar, 2020 at 2:49 PM
Toshiba X20 Troubleshooting
A number of students have Toshiba X20 laptops purchased from Lexel (SNAP) Toshiba Support Home:
Sun, 31 Jan, 2021 at 5:26 PM